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In general, Business Executives responsible for delivering Contact Center Services and who are concerned with building a great customer experience would find the conference program and networking opportunities invaluable. In short, Senior Executives responsible for delivering Contact Center Services, including:

1.  Corporate Communication Networks & Systems
2.  Corporate Strategic & Business Planning
3.  Call Center Management
4.  Customer Care & Experience
5.  Business Process & Outsourcing
6.  Training & Development
7.  Staffing & Recruitment
8.  Performance Management
   
  From the following Industry Sectors:
1.  Banking, Finance & Insurance
2.  Telecommunications
3.  Transportation
4.  Logistics
5.  Healthcare
6.  Hospitality
7.  Manufacturing
   
 
Customer Contact 2010
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